Privacy Policy

TERMS AND CONDITIONS OF DIGITAL MARKETING SERVICES

These terms and conditions (the “Agreement”) set out the terms under which Digital Search Academy Ltd, trading as Ajay Dhunna Digital (the “Company”) provides digital marketing services to the client (the “Client”). By engaging the Company to provide digital marketing services, the Client agrees to be bound by the terms and conditions set out below.

1. Services The Company agrees to provide the digital marketing services as described in the Agreement. The Client acknowledges that the Company may use subcontractors to perform the services.

2. Hours and Fees The Client agrees to pay the Company for the hours distributed within a 30-day rolling period as set out in the Agreement. Unless otherwise stated, the Company will allocate 8 hours per month within its Google Ads management service. The Client acknowledges that the Company may choose how to utilize the hours, which may include researching, implementation, advising, meetings, and any other actions deemed necessary to perform the services.

3. Professional Knowledge The Company is a professional and knowledgeable company that will advise the best strategies to use within its Google Ads campaigns. Although the Client may request strategies, the end decisions remain with the Company.

4. Results The Company does not guarantee any results as it does not own Google Ads, although it will make its best effort to achieve results as fast as possible.

5. Confidentiality The Company agrees to keep all information provided by the Client confidential and not disclose it to any third party without the Client’s prior written consent.

6. Intellectual Property The Client acknowledges that all intellectual property rights in the digital marketing services provided by the Company are owned by the Company or its licensors.

7. Indemnity The Client agrees to indemnify and hold harmless the Company and its officers, directors, employees and agents from and against any and all claims, damages, liabilities, costs and expenses arising out of or in connection with the Client’s use of the digital marketing services.

8. Limitation of Liability The Company’s liability for any claim arising out of or in connection with the Agreement or the digital marketing services provided shall be limited to the total fees paid by the Client to the Company for the services provided in the 6 months preceding the claim.

9. Termination Either party may terminate this Agreement at any time by providing written notice by email. The Client acknowledges that it must provide at least 30 days’ notice of termination.

10. Governing Law and Jurisdiction This Agreement shall be governed by and construed in accordance with the laws of England and Wales. The parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

11. Entire Agreement This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements, understandings or arrangements (whether oral or written) relating to the digital marketing services provided by the Company.

12. Amendments The Company reserves the right to amend these terms and conditions from time to time. Any amendments will be notified to the Client in writing and will be deemed to be accepted by the Client if the Client continues to use the digital marketing services following receipt of the notification.

By engaging the Company to provide digital marketing services, the Client acknowledges that it has read, understood and agrees to be bound by these terms and conditions.

PRIVACY POLICY

This website is operated by Keyword Marketing and whose registered address is One Victoria Square, Birmingham, West Midlands, B1 1BD, UK. (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting https://digitalworld.wpengine.com (our website) you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number.

Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:

• technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
• information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information:

• to provide you with information and/or services that you request from us;

Information we automatically collect about you. We will use this information:

• to administer our site including troubleshooting and statistical purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.

Disclosure of your information

We do not rent, sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third party links

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights – access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to Ajay Dhunna. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Ajay Dhunna hello@ajaydhunna.com.

Website Maintenance Support Package Terms

At Digital Search Academy, we understand the importance of keeping your website running smoothly. Our Maintenance Support package is designed to ensure that your online presence remains hassle-free. Here’s what our package cover

Covered Services:

• Technical Error Resolution: We’re here to fix any technical glitches that may arise with your website. This includes issues such as your website not working, broken forms, or conflicts with plugins.
• Regular Updates: We’ll make sure your website’s core software and plugins are up to date to prevent potential issues.
• Security Monitoring: While we can’t prevent hacking or malware issues, we do monitor your website’s security to catch potential threats early.

What’s Not Covered:

• Content Amendments: Our Maintenance package doesn’t include changes to website content, such as text or images. This covers any updates or modifications you’d like to make to your site’s content.
• Security Incidents: While we monitor for security threats, our package doesn’t cover the recovery process if your website is hacked or encounters malware. We recommend additional security services for such situations.

Flexible Contract:

Our Maintenance Support package operates on a month-to-month rolling contract. You have the flexibility to cancel at any time by providing a 30-day written notice. We believe in providing you with the freedom to adapt your support as needed.

Rapid Response:

In the unfortunate event of an issue arising, we are committed to resolving it swiftly. Once you report an issue to us or we identify it, we aim to commence our investigation within 24 hours. However, please note that completion timescales cannot be provided in advance, as they depend on the nature and extent of the issue.

Our goal with the Maintenance Support package is to ensure maximum uptime for your website, allowing you to focus on your business while we take care of the technical aspects. Your online success is our priority.

For more information about our Maintenance Support package or to get started, please don’t hesitate to contact us.